Things to Know
Submitting Payment
We must receive your credit card payment, check payment in full, or completed PO with invoice reference by 11:59 PM EST on Monday, April 20, 2024. If we have not received payment in full by the above date, you will be required to issue payment via credit card prior to receiving access to the conference. Additional payment information can be found on our FAQ page.
Refunds/Cancellation Policy
Refunds are limited to conference fees paid, and do not include any travel, lodging, transportation, or other fees paid independently of conference registration at the time of the refund request. Conference fees paid include but are not limited to event registration, additional guest tickets, workshop ticket purchases, and CE (Continuing Education) credit purchases. Additional onsite purchases are non-refundable. Cancellations may be submitted at any time and must be submitted to nacchomeetings@naccho.org in writing. All refunds will be remitted by the same method of payment used to register.
Full Refund:
To qualify for a full refund of registration fees paid, a written cancellation must be received by the Registration Manager no later than 11:59 PM EST on Friday, March 15, 2024.
50% Refund:
Cancellations received in writing from Saturday, March 16, 2024, until Friday, April 5, 2024, 11:59 PM PST will receive a 50% refund, less a $75 administrative fee.
No Refund:
No refunds will be given starting Saturday, April 6, 2024. Any cancellations after this date still must be submitted in writing.
Substitutions:
Substitutions are permitted at any time (within the same organization) with no processing fee and must be submitted in writing to NACCHOmeetings@naccho.org. Please include the original attendee's full name, designations (ex: RN, MPH, JD), title/role, email, and phone number of the new substitution.
Questions
For registration questions and information, please email the registrar at NACCHOmeetings@naccho.org.
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